About us.
Ficom PLLC and its affiliates (“The Ficom”), has conducted dispute resolution services specifically for FX and CFD traders and broker member firms since 2013 as an independent, non-governmental self-regulatory organization and external dispute resolution (EDR) forum, funded by membership dues collected from its broker members.
The Ficom is not a governmental regulatory body and does not purport to be. It is not licensed by any regulator. The organization was established exclusively for the purpose of amicably resolving disputes between FX and CFD traders and brokers in a transparent and efficient manner. The organization does not accept or process complaints related to trading or storing digital assets, such as cryptocurrencies and tokens.
In 2023 alone, the organization processed over 2,100 such complaints and awarded over $783,000 to traders. All interested parties can review quarterly public reports on its operations and complaints statistics.
Who is behind the Ficom?
We have brought together independent industry experts and formed an efficient Dispute Resolution Committee capable of resolving a broad range of issues, including Forex and digital currency trading disputes. Along with our Board of Directors, this committee ensures that all complaints are handled promptly, professionally, and impartially—providing fair outcomes and fostering trust in the financial community.
What do we provide for Brokerages?
Along with dispute resolution, the Ficom offers broker members a range of value-added services at special discounts or completely free of charge—enhancing operations, strengthening client trust, and ensuring competitive advantages in the market.
What is so special about the Ficom?
The Ficom is uniting the FX brokers who know that proper conduct will be the top value required in all dealings and producing educated and smarter traders who know how things exactly work. We have also developed a transparent and straightforward approach to self-regulation in the digital currency markets, by providing free dispute resolution services between traders, exchanges, and financial firms.
What do we provide for FX and CFDs Traders?
Commission Protection
Protect your trades with transparent commissions, ensuring fair pricing and peace of mind.
Receive Answers
Get real-time support and guidance so you're never left in the dark.
Choose Members
Join a trusted network of seasoned traders and shape your trading journey.
Free Materials
Access a wealth of free educational resources to hone your skills and strategies.
Swift Resolution
Count on speedy dispute handling and reliable support whenever you need it.